Are you open to some feedback? Gulp. That one word is enough to send most of us packing. Why? Because we've endured far too many "conversations" that were infrequent, impersonal, critical, and one-sided. But, is it possible to do feedback right? In this episode, we talk about three different waves of feedback at work, and why it's so critical to question our assumptions and reinvent this pervasive practice. Later, we’re joined by Kim Scott, author of Radical Candor, who teaches us how to balance caring personally and challenging directly.